FAQs
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Reviva Labs FAQ: Your Guide to Skincare Products and Policies
Explore the comprehensive FAQ section of Reviva Labs to find detailed answers about product usage, shipping, returns, and business operations. Whether you’re a long-time customer or a prospective buyer, this section provides crucial insights into making the most of Reviva Labs’ skincare solutions, highlighting their commitment to customer satisfaction and product effectiveness.
Shipping
Do you accept returns?
What are the delivery charges for orders from the Online Shop?
Delivery charges depend on many factors (i.e., where you live, type of shipping you choose, etc.). But we’ve done our best to negotiate favorable rates with major shipping carriers.
Which payment methods are accepted in the Online Shop?
We accept all major credit cards, checks, and for pre-approved resellers purchase orders too.
Business Questions
How long have you been in business?
Reviva Labs, Inc. was founded in 1973 by Stephen and Judith Strassler. You can read all about our story. On June 17, 2024 Reviva Labs was acquired by Sendayco, LLC, another family owned business, with the plan to grow Reviva Labs for the next 50 years.
What are your hours of operation?
Our front office is open Monday through Fridays 9:00 AM – 5:00 PM Eastern Time. If you call before or after that time frame you’ll be dropped into the dreaded voicemail queue. But don’t worry, our front office personnel check it every day.
However, regular operations (manufacturing, etc.) in our facility often occur between 8:00 AM – 6:00 PM Eastern Time any day of the week – and sometimes runs later (or earlier) – depending on production needs and/or order volume. However, warehouse access outside front office hours is restricted to authorized personnel or by appointment only. So don’t try to pick up an order at our loading dock or such – the warehouse personnel will simply be confused.
Where are you located?
Reviva Labs began in Stephen and Judith’s first home in New Jersey. In the 1980s, they expanded by purchasing a facility in Haddonfield, New Jersey, where they operated until June 17, 2024. On that date, Reviva Labs was acquired by Sendayco LLC, and shortly after, operations were consolidated in Dayton, Ohio.
Reviva Labs, Inc.
1788 South Metro Pkwy
Dayton, OH 45459
tf: 800.257.7774
p: 856.428.3885
Reseller Questions
Can we sell on other marketplaces if we’re not permitted to sell via the Amazon marketplace?
Thank you for removing your listings. Reviva Labs has a policy in place which prohibits the resale of Reviva Labs products on the Amazon Marketplace and any other third-party marketplaces. Each “online marketplace” requires specific written authorization, otherwise you are considered an unauthorized seller.
We appreciate and thank you for respecting our reseller policy.
Do you have a MAP policy?
Yes, Reviva Labs has a MAP policy in place. You can review it here: https://www.revivalabs.com/terms-conditions/map-policy/
How do I become a reseller of your products?
The quickest method is to complete our online reseller application – https://www.revivalabs.com/join-the-reviva-labs-extended-family/become-a-reseller/ – which will be reviewed.
Alternatively, you can email sales.us@revivalabs.com or sales.int@revivalabs.com (for international orders) and one of our sales team will respond. Though you will likely be directed to the online application or you’ll be sent the required forms via PDF.
I would really appreciate it if you could share the product list of all your brands so that we can remove all the products and make sure we never list the products in the future.
As part of the Reseller Policy (https://www.revivalabs.com/terms-conditions/reseller-terms/), Reviva Labs advised all authorized resellers that sales of all Reviva Labs’ products on Amazon Marketplace is prohibited (regardless if FBA or MFA). The restriction applies to all products so kindly remove any brand product listings.
We thank you in advance for your timely and complete cooperation.
We just wanted to sell our current inventory of Reviva Labs on Amazon Marketplace if you grant us permission. If you want us to remove immediately please email us back and we will do it right away.
Please confirm your inventory quantities and prove proof purchase. Reviva Labs may consider a sell-through period after which you will no longer be able to list any Reviva Labs products on Amazon Marketplace.
Our Reseller Policy (https://www.revivalabs.com/terms-conditions/reseller-terms/) prohibits the sale of Reviva Labs products on Amazon Marketplace unless authorized.
We thank you in advance for your timely and complete cooperation.
We purchased the item through a distributor and we were not advised of any Amazon limits or MAP policy. We are happy to comply if you would be willing to let us know what changes we need to make. When did this policy happen and why were we not notified?
Reviva Labs implemented an updated Reseller Policy on December 14, 2020. After updating our Reseller Policy, Reviva Labs notified and advised all distributors and resellers that selling via the Amazon Marketplace (or other similar online markets) is no longer permitted. The Reseller Policy can be found at: https://www.revivalabs.com/terms-conditions/reseller-terms/
Regarding existing or inventory acquired prior to this Reseller Policy change, please provide proof of purchase and an inventory of your remaining products so we can determine the appropriate next steps.
We thank you in advance for your timely and complete cooperation.
We would gladly comply with your request but would need to verify its authenticity before that because there are many scammers lately.
The only Brand representative authorized to answer questions regarding the MAP Policy or our Reseller Policy is:
Reviva Labs, Inc.
ATTN: Compliance
1788 South Metro Pkwy
Dayton, OH 45459
856.428.3885
All questions about the policy should be in writing and directed to compliance@revivalabs.com. No Brand representative or employee has authority to modify or alter this Policy.
What is the process is to apply for authorization to sell on Amazon marketplace?
Thank you for your interest in Reviva Labs products.
We are currently working with a selected number of vetted authorized sellers and are not bringing on additional Amazon authorizations at this time.
We appreciate your request and thank you for respecting our reseller policy.
General
I have brown spots on face and hands. How can I get rid of them?
Generally such spots are caused by cumulative sun exposure and becoming evident about age 50. Reviva’s #985 Multi-Factor Brightening Cream can brighten them after a month or more of nightly usage. For faster results, apply our #593 Dark Spot Brightening Serum before the cream. And of course it’s also important to always protect your skin from the sun.
I have slackened, loose skin on my throat and arms due to weight loss. Is there anything that will help?
Dieting and weight loss has a severe effect on skin elasticity. When you start your diet, you should be using #385 Elastin Night Cream; and #388 Elastin body Lotion on your arms.But it’s not too late. Feeding your skin the proper elastin products can help you regain some of your elastin/elasticity loss.
I have surface dryness on oily skin. How do I treat my combination skin?
This problem is often answered incorectly, since the usual moisturizes or night creams contain too much oil for the oily skin. Reviva’s #260 Ultra Rich Ultra Light eliminates the surface dryness while it keeps oily skin in proper balance.
I purchased four Reviva Labs items: DMAE Firming Fluid, Hyaluronic Acid Serum, Alpha Lipoic DMAE and Vitamin C Ester Firming Eye Fluid and Vitamin C Ester Cream. How do you recommend I use them morning and evening?
We recommend you apply our Firming Eye Serum night and day by tapping it in lightly from the outside corner of the eye to inside, and then over the eyelid. At night, you would massage the DMAE Firming Fluid #301 into face and throat … under Alpha Lipoic Cream one week, then alternate the next week by applying Hyaluronic Acid Serum #369 under the Alpha Lipoic Cream. Our “layering” process has proven itself effective in skin salons internationally.
I use moisturizers, but nothing works for my very dry skin. What can you recommend?
When skin ages, it loses Hyaluronic Acid, skin’s key intercellular ingredient that helps it hold moisture. Reviva’s revolutionary #390 Intercell Night Gel and #290 Intercell Day Cream, provide new Hyaluronic Acid to help skin maintain moisture from the liquids you drink. You can use Intercell Gel under your regular night cream.
I’m 38 years old and my skin seems “lifeless” and dull. And dark circles around my eyes without make-up seem to just take-over my face. Any suggestions?
To perk-up your skin, we recommend that you use our Light Skin Peel #107 just once a week (except under the eyes). You’ll soon see that it’s one of our most remarkable products.
I’m almost 50. I had oily skin all my life but now have surface dryness. I also have very thin skin. My Dermatologist gave me Retin-A for outbreaks but it makes my skin feel (and look) like sandpaper. It’s impossible to use daily … and even once a week seems too much. Will your Beta-Hydroxyacid cream act like this?
For thin skin, we’re surprised you were prescribed Retin-A. Thin skin is usually sensitive. Our #988 Bakuchiol Plus Serum is geared for sensitive skin… so it should help with outbreaks and not leave skin feeling dry.
My skin doesn’t seem to be absorbing my night cream, why?
Many mature skins do not absorb or “metabolize” the active ingredients in night cream, no matter how good the cream, because the cells are sluggish. Often this is due to a mineral imbalance in the epidermis. Reviva’s #314 Facial Skin Prep used under Night Creams, recharges cells and energizes skin to absorb night creams and bring you results you’ve wanted.
My skin has acne and some blackheads. What can I do?
Our approach to acne or blemishes is to normalize skin, not over dry it. But there is no single magic bullet. It takes a program. First step is to STOP medicated soaps, or any of the severe drying coverups or treatments. Instead we recommend cleansing with our #890 Sea Salt Cleansing Gel, a gentle, soothing cleansing gel that helps calm and cleanse your skin. Alternatively, we also recommend #185 Glycolic Acid Facial Cleanser. This deep-acting cleanser is gentle enough to help remove oil as it cleanses blemished skin. Follow with #184 Glycolic Acid Facial Toner for pH balancing and smoothing the skin. A very beneficial, twice a week cleansing supplement is #449 Problem Skin Mask to help remove impurities that can cause blemishes while leaving the skin feeling soothed, cool and clean. Gentle enough for everyday use, try #600 Bamboo Charcoal Mask to deep cleanse and gently exfoliate the skin. And vital for removing obstacles to the normal flow of oil and improving skin texture is our #107 Light Skin Peel. Hydration for more sensitive skins, we recommend #888 Calming Renewal Serum followed by #889 Calming Rejuvenation Creme. Together, these product will address redness and irritation with anti-inflammation reducing compounds to calm and nourish the skin. For brightening dull, acne scarred skin, #985 Multi-Factor Brightening Creme combines Azelaic acid and Tranexamic acid will help reduce the appearance of acne scarring and improve discoloration.
My skin is dull looking and lacks lustre. How can I improve it?
Perk up, brighten skin with Reviva’s #107 LIGHT SKIN PEEL. In removing dead, dulling skin cells, Reviva’s peel (the same exfoiliant used in Europe’s top skin care salons) revitalizes cell functions and leaves skin with a new clarity and freshness.
Peel is to be used just once a week. Supplement your program with #611 Fruit Enzyme Mask once or twice a week for a spa-facial at home.
Product Related
For a clearer understanding, we recommend visiting the individual product pages. The FAQs related to products are arranged alphabetically here for ease of access, but keep in mind that many of these FAQs may apply to multiple products and might not provide complete reference or context outside of their specific product pages.
Besides dark circles, will this help with puffiness?
Yes. Our unique blend of ingredients including peptides will help with the appearance of puffy or baggy eyes along with improving the appearance of your under eye dark circles.
Besides firming, what else will this crème do for my skin?
Overall, this product will give you a more youthful and rejuvenated complexion in addition to providing a firmer looking skin. It’s formulated with powerful antioxidants like Alpha Lipoic Acid and Vitamin C Ester to help protect the skin from environmental damage while CoQ10 and Palmitoyl Tripeptide-5 help reduce the appearance of lines and wrinkles.
Can I layer this with another serum?
Yes. A general rule for layering serums (and moisturizers) is to start with the thinnest or lightest one first and then apply the heavier or thicker formula. Its best to allow some ‘dry-down’ time in-between serums to make sure they absorb properly.
Can I put Eye Gelee on my eyelids?
It is not recommended. The skin on the eyelids is very thin and the eye can become irritated when creams are used right on the lid, as they’re more likely to seep into the eye itself. Eye products should be used along the area known as the orbital bone, the area below the eye that extends in a semi circle up to the brow bone. You can also apply eye products on the brow bone.
Can I use Calming Renewal Serum after exfoliating my skin?
Calming Renewal Serum is an excellent product to use after you exfoliate the skin. It will help calm any redness that may have appeared after exfoliation and saturate your skin with plant oils for a radiant glow.
Can I use Dark Spot Brightening Serum with this?
Absolutely! The two products work very well together to address hyperpigmentation.
Can I use Eye Complex Firming Creme on my face too?
Yes, anything designed for the eye will be safe to use on your face. However, the specific ingredients in an eye product may not be what you need for your face. Plus, it may be a more costly way to moisturize your face.
Can I use this AM & PM?
Yes. Just pat it gently onto the skin on your face, neck and chest and allow it to absorb completely before applying a moisturizer. If you’re using it in the AM, be sure to add a sunscreen over top, as Vitamin C is an AHA that can make your skin more sensitive to the sun.
Can I use this day and night?
Yes. We actually suggest using this eye serum AM and PM for faster results. Simply, apply a small amount with gentle tapping motions around the eye area. Generally, eye serums or creams are applied next to last or last in your skin care routine.
Can I use this if I have oily skin?
This crème was formulated for mature skin that is starting to show the signs of aging, and which would normally tend to be on the dry side. We would recommend applying it lightly to your face and throat at night to help skin appear firmer.
Can this help with melasma?
This serum contains a significant number of key brightening ingredients that will go to work on the hyperpigmentation. However, give it time to work. Improvement may take several weeks and will depend on the severity of the dark area.
Do I need to use a moisturizer on top?
Unless you have dry skin, most people don’t need additional hydration, though since this is a serum, the majority do follow-up by applying a moisturizer. This brightening product pairs well with 10% Glycolic Acid Creme, Kojic Acid Brightening Cream, or our Multi-factor Brightening Creme.
Do I use this day or night?
It can be used day or night or both. Though we recommend using most brightening products at night to avoid sun exposure. If applied in the AM, use sunscreen during the day for protection.
Do you have other products formulated with Bakuchiol?
Yes! Our Collagen Revitalizing Creme includes Bakuchiol along with peptides to help smooth the appearance of fine lines and wrinkles.
How does this improve slackened skin?
This luxurious lotion combines skin firming ingredients like hydrolyzed elastin, collagen and DMAE, an ingredient often called “a facelift in a jar” with moisture building emollients to help improve the appearance of slackened skin due to weight loss or maturing skin.
How long before I see results?
Most people see results between 21-28 days. That’s about the time it takes for your skin to go through a renewal cycle and for you to see a difference. But results may vary and it depends on your starting point, that is, how uneven your skin’s tone.
How long should it take before I see results with your Retinol Serum?
The time required to see results from retinol varies due to several factors, including your starting skin condition and specific goals for using retinol. Typically, visible results appear within 10-14 days, although this can vary, with some experiencing changes sooner or potentially taking longer.
How often can I use this Glycolic Acid Creme?
It can be used daily. We recommend applying it in the morning and/or evening. Be sure to apply sunscreen on top of it each day.
I have dry skin – will this make my skin sting?
While everyone’s skin may react differently, Reviva’s unique formula is enriched with soothing emollients to avoid unpleasant stinging in most cases. We always advise you patch test the product before heavy use.
I have oily skin, can I use this?
Glycolic Acid Cleanser can be used by all skin types and is perfect for oily skin. Its ability to deeply cleanse and gently exfoliate the skin will help keep skin free of excess oil.
Is Alpha Lipoic Acid an AHA?
While thioctic acid, more commonly known as Alpha Lipoic Acid (ALA), has been shown to have exfoliating properties to improve skin texture, it is not officially classified as an Alpha Hydroxy Acid. It more renown as a potent antioxidant with the ability to penetrate both the inner and outer layer of the skin. This allows ALA to reduce inflammation, fight free radicals and to improve the overall health and appearance of the skin.
Is hyaluronic acid an AHA?
No. It is a type of glycosaminoglycan (GAGS), which means it’s a substance made up of sugars. GAGS are water-binding molecules that can hold nearly 1,000 times their weight. This helps the skin maintain moisture and support elastin and collagen in the skin.
Is Sea Salt Cleansing Gel good for sensitive skin?
Is the toner alcohol free?
Yes. This alcohol free toner will leave your skin feeling refreshed and clean.
Is this a night creme?
Our Multi-Peptide Complex was originally intended to be used at night. But the current formula is perfectly suited to be used both AM and PM.
Is this a night creme?
This product can be used both AM and PM. Using it twice daily will help accelerate its benefits.
Is this a thick, heavy cream?
No. As its name implies, it’s a rich moisturizer that is very light in texture. This alcohol free formula features key hydrating ingredients like hyaluronic acid, glycerin and sesame oil to keep your skin soft and supple.
Is this Antioxidant Creme only for normal skin types?
Our Antioxidant Day Creme can be used by all skin types. The combination of six antioxidants, emollients, and nourishing oils are generally well tolerated by all types.
Is this good for sensitive skin?
Should I still wear a sunscreen over your Antioxidant Day Creme?
You should always wear a sunscreen when outdoors during daylight. So, yes, you should apply a sunscreen as part of your AM skincare routine after our Antioxidant Day Creme.
Should I use a moisturizer with this product?
The answer is both yes and no. As this serum contains hyaluronic acid, along with trace minerals and other components, it serves as an initial boost to your moisturizing routine, making the use of a dedicated moisturizer optional. However, it is advisable to use a moisturizer. One of the unique abilities of this product is to enhance the effectiveness of subsequent treatments. Therefore, layering on a moisturizer that contains additional key or active ingredients will provide extra benefits.
Should I wear sunscreen with the product?
Because this product contains an alpha hydroxy acid (AHA), it may increase your skin’s sensitivity to the sun and particularly the possibility of sunburn. Use sunscreen, wear protective clothing, and limit sun exposure while using this product and for a week afterwards.
Since this is a gel, will it dry out my skin?
On the contrary, this straightforward nighttime moisturizer is packed with some of the most effective hydrating ingredients to provide superior moisture protection.
What are the benefits of peptides?
Peptides are short chains of amino acids, which are the basic building blocks that make up proteins in the body. They act as messengers, carrying vital information between cells that triggers specific functions. When applied topically, peptides can penetrate the outer layer of the skin and interact with the cells responsible for collagen, elastin, and other essential proteins’ production. This helps to strengthen the skin’s structure, improve elasticity, and promote a more youthful appearance.
Read More:
What does anhydrous mean?
Anhydrous means a product is formulated without water or contains no water. For example, our Calming Renewal Serum combines nourishing oils with beneficial plant extracts to calm the skin, but it contains no water. We have other products that are similar.
What does anhydrous mean?
It means the serum contains no water. Bakuchiol Plus Serum is a rich, light oil formula that absorbs quickly to improves skin texture
What does caffeine do for the eye area?
Caffeine helps tighten skin by constricting the blood vessels. It also helps reduce inflammation and puffiness, and promotes flushing away coagulation build up.
What does Manuka Honey do for the skin?
Derived from a plant native to New Zealand, Manuka honey offers several benefits due to its unique properties:
- Antibacterial and Antimicrobial Properties: Manuka honey is known for its strong antibacterial and antimicrobial activity. This makes it effective in treating acne by killing bacteria that can cause inflammation and skin imperfections.
- Anti-Inflammatory Action: It has anti-inflammatory properties that can soothe redness and irritation. This makes it beneficial for calming irritated skin.
- Moisturizing Effects: Manuka honey is a natural humectant, meaning it helps retain moisture in the skin. This hydration can improve skin texture, making it softer and smoother.
- Antioxidant Properties: It contains antioxidants that can protect the skin from damage caused by free radicals. This protection may help delay signs of aging like wrinkles and fine lines.
- Promoting Wound Healing: Its healing properties are particularly effective for wound care. Manuka honey can stimulate tissue regeneration, enhance wound healing, and decrease the possibility of scarring.
What does Swiss Apple Stem Cell Extract do for my skin?
It rejuvenates the stem cells in your skin which, in turn, provide a healthier, younger looking complexion.
What Does Tranexamic Acid Do?
Tranexamic Acid is a skin brightening powerhouse said to be on par with hydroquinone without its negative issues. It helps fade discoloration, brighten skin, and reduces the appearance of acne scars.
What does vitamin C do for the skin?
Vitamin C is an antioxidant that provides environmental protection for the skin. It also helps brighten skin tone and supports collagen synthesis. You can read more about the benefits of Vitamin C on our blog Vitamin C: Skin Care Superstar.
What how do sunflower oil and shea butter work together to benefit the skin?
Both offer unique benefits and often compliment each other in skincare formulations. Together, they provide:
- Enhanced Moisturization: Combining the deep moisturizing properties of shea butter with the lightweight, non-greasy feel of sunflower oil can create an effective skin hydrating formula
- Balanced Skin Care: The soothing and anti-inflammatory properties of both can help in reducing skin irritations and promoting a healthier skin barrier
- Versatility: They cater to a range of skin types and conditions, from dry to sensitive skin, and can be used in various skincare products like lotions, creams, and balms.
What is Azelaic Acid?
Azelaic acid is a naturally occurring acid found in grains like wheat, rye, and barley. It’s used in skincare primarily for its anti-inflammatory and antibacterial properties, making it effective for treating conditions like acne and rosacea. It can also help to reduce pigmentation and even out skin tone.
What is bakuchiol?
Bakuchiol is a vegan alternative to retinol. It appears to mimic the anti-aging benefits of Vitamin A without the negative side effects. It is derived from the babchi plant that has been used for millennia in Ayurvedic, Chinese and Tamil healing traditions.
What is DMAE?
Dimethylaminoethanol (DMAE) is a naturally occurring compound that is has studied for its ability to help skin to appear more firm and toned. DMAE works by increasing the production of acetylcholine, a neurotransmitter that contracts the muscles under the skin. This contraction helps to tighten the skin and give a more lifted appearance. For more detailed information, visit our website: https://www.revivalabs.com/the-benefits-of-dmae-skin-care-products/
What is freeze-dried collagen?
Freeze-dried collagen is a form of collagen that has been processed through freeze-drying, also known as lyophilization. This process involves removing water from the collagen under low temperature and vacuum conditions. The result is a dry, stable product that retains most of the properties of the original substance. Here’s a closer look at freeze-dried collagen and its applications:
- Preservation of Properties: Freeze-drying helps preserve the biological and structural integrity of collagen, which is crucial for its effectiveness. This process ensures that the collagen maintains its functional properties, such as its ability to promote skin elasticity and support joint health.
- Long Shelf Life: The removal of water during freeze-drying significantly extends the shelf life of collagen. Without water, the risk of microbial growth and degradation is minimized, making it a stable ingredient for long-term storage.
- Ease of Use: Freeze-dried collagen can be easily rehydrated and incorporated into various products, such as cosmetics, dietary supplements, and even medical products like wound dressings. Its powdered form allows for flexible dosages and easy mixing.
- High Purity and Concentration: This form of collagen is often highly pure and concentrated, which can make it more effective in smaller quantities. This is particularly beneficial in cosmetic and nutraceutical applications.
- Applications in Health and Beauty: In skincare, freeze-dried collagen is valued for its potential to improve skin hydration, elasticity, and reduce the appearance of fine lines and wrinkles. In dietary supplements, it’s used for supporting joint health, bone strength, and overall wellness.
- Medical and Biotechnological Uses: Beyond cosmetics and supplements, freeze-dried collagen is also used in medical applications, such as in tissue engineering, wound healing, and as a scaffold for cell growth in various biotechnological processes.
While freeze-dried collagen offers many benefits, it’s important to note that the effectiveness and absorption of collagen can vary based on factors like molecular weight, the specific type of collagen, and an individual’s health conditions. Therefore, it’s advisable to consult with a healthcare professional for personalized advice, especially when considering collagen supplements for health purposes.
What is hyaluronic acid?
Hyaluronic acid (HA) is a naturally occurring substance in the human body primarily found in the skin, connective tissues and eyes. It retains water, provides lubrication and moisture to the skin. Hyaluronic acid plays a crucial role in maintaining the elasticity and hydration in the skin, making it smoother and plumper. By increasing moisture content in the skin, it also helps reduce the appearance of wrinkles and fine lines.
What is hydrolyzed collagen?
Hydrolyzed collagen, also known as collagen peptides, is a form of collagen that has been broken down into smaller, more easily dissolvable and absorbable particles. This process, known as hydrolysis, involves breaking the large collagen molecules into smaller peptides through the use of water, enzymes, or acid. Due to its smaller particle skin, hydrolyzed collagen is more easily absorbed by the skin compared to regular collagen.
What is Kojic Acid?
Kojic acid is a chemical compound derived from various types of fungi. It’s also a byproduct in the fermentation process of certain foods, including Japanese sake, soy sauce, and rice wine. Here are some key points about kojic acid:
- Skin Lightening Properties: Kojic acid is primarily known for its skin lightening abilities. It works by inhibiting the production of melanin, the pigment responsible for skin color. This property makes it popular in cosmetic and skincare products aimed at reducing hyperpigmentation, sun damage, scars, and age spots.
- Antioxidant: Kojic acid also has antioxidant properties. It can help fight free radicals, which are unstable molecules that can cause cell damage and contribute to aging and various diseases.
- Antifungal and Antibacterial: It exhibits antifungal and antibacterial properties, making it useful in treating and preventing certain skin infections.
- Use in Cosmetics: Kojic acid is found in a variety of cosmetic and skincare products, like creams, serums, and soaps. It is often used in combination with other ingredients like glycolic acid and hydroquinone for enhanced skin lightening effects.
- Safety and Side Effects: While kojic acid is generally considered safe for topical use, it can cause side effects in some people, such as skin irritation, redness, and contact dermatitis, especially in those with sensitive skin. It’s advised to use products containing kojic acid in moderation and under the guidance of a skincare professional.
- Regulation: The concentration of kojic acid in cosmetic products is regulated in many countries to ensure safety. Users are advised to check the regulations in their country before using products containing high concentrations of kojic acid.
It’s always important to use kojic acid products according to the instructions and to consider consulting a dermatologist, especially if you have sensitive skin or are dealing with specific skin issues.
What is Lift OleoActif in the Eye Complex Firming Creme?
Lift OleoActif is made up of a concentration of key plant compounds that were extracted using patented, sustainable, green technology. It acts on the visible signs of aging by smoothing and tightening fine lines. It provides a fast ‘lifting’ effect that is reinforced with continued use.
What is Myoxinol?
Myoxinol is a complex of natural peptides derived from the seeds of the hibiscus plant (Hibiscus esculentus). It’s often used in skin care products for its potential anti-aging benefits. Here’s why Myoxinol is considered beneficial for the skin:
- Anti-Wrinkle Properties: Myoxinol works by inhibiting the mechanical factors that contribute to the formation of expression lines and wrinkles. It’s thought to work in a similar way to Botox by limiting the movement of facial muscles, thereby reducing the formation of lines.
- Antioxidant Effects: Hibiscus seed extracts have antioxidant properties. Antioxidants protect the skin from environmental stressors such as pollution and UV radiation, which can lead to premature aging.
- Hydration: Myoxinol also helps in maintaining the skin’s hydration. Well-hydrated skin appears plumper, healthier, and more youthful.
- Elasticity and Firmness: Regular use of Myoxinol can improve the skin’s elasticity and firmness. This is partly due to its ability to stimulate the production of collagen, a protein that gives skin its structure and strength.
- Natural and Gentle: Being a natural ingredient, Myoxinol is often well-tolerated and can be a gentler alternative to synthetic anti-aging ingredients.
However, while Myoxinol can be beneficial, it’s important to remember that its efficacy can vary depending on the concentration in products and individual skin types. As with any skincare ingredient, it’s advisable to do a patch test first or consult a dermatologist, especially if you have sensitive skin.
What is retinol?
Retinol is a form of Vitamin A, widely used in skincare for its ability to promote skin renewal, reduce the appearance of wrinkles, and improve skin tone and texture. It’s known for its effectiveness in anti-aging and acne treatment.
What is Sodium PCA?
Sodium PCA (Sodium Pyrrolidone Carboxylic Acid) is a natural component of skin, falling under the category of skin-identical ingredients. It offers several benefits for skin care:
- Hydration: As a powerful humectant, it helps the skin retain moisture by attracting water from the air and deeper layers of the skin. This property makes it excellent for keeping the skin hydrated and plump.
- Soothes and heals: its soothing and healing properties are particularly beneficial for irritated or inflamed skin.
- Anti-Aging Benefits: By keeping the skin hydrated, Sodium PCA helps to reduce the appearance of fine lines and wrinkles. Well-hydrated skin looks more youthful and resilient.
- Enhances Skin Elasticity: Regular use of Sodium PCA can help improve the elasticity of the skin, making it appear more firm and toned.
- Compatibility with Other Ingredients: It works well with other skincare ingredients, enhancing the efficacy of other moisturizing and nourishing components in skincare formulations.
- Absorbs Easily: Due to its compatibility with the skin’s natural composition, Sodium PCA is easily absorbed and doesn’t leave a greasy residue, making it ideal for various skin types.
What is soluble collagen?
Soluble collagen is a water-soluble ingredient that supports hydration and elasticity in the skin and helps improve the appearance of lines and wrinkles in the skin. Due to its water binding ability, it helps your skin from losing moisture and keeps the skin looking smooth.
What is the best way to apply an eye product?
Before applying any eye product, make sure to wash you hands thoroughly so you don’t spread bacteria or dirt. Place a pea sized drop on your ring finger and gently pat the skin under the eye area. Start at the inner corner of the eye and work in a semi circle motion to the outer most area of the eye. Using a second pea sized drop, pat gently along the brow bone. Avoid applying it on the upper eyelid since eye products can creep into the lash line and possibly get into the eye.
What is the difference between this serum and Hyaluronic Acid serum?
In addition increasing the skin’s moisture level with hyaluronic acid, High Potency Collagen Serum also helps to smooth and reduce the appearance of fine lines and wrinkles with soluble collagen. Soluble collagen is readily absorbed by the skin and can penetrate to the deeper layers of the skin.
What is the source of glycolic acid?
A popular alpha hydroxy acid, Reviva’s Glycolic acid is sourced from sugar cane.
What is the source of the collagen?
Our collagen is animal sourced, typically from bovine. Bovine collagen is known to boost the production of types I and III collagen. Since these types form the majority of your skin’s collagen, bovine collagen is thought to be particularly effective in diminishing wrinkles, enhancing skin elasticity, and improving skin hydration.
What is the source of your elastin in this product?
Our elastin is generally animal sourced and hydrolyzed into smaller sized molecules to make it more absorbalbe by the skin.
What other products should I use with this crème?
We recommend using either Peptide Facial Skin Prep or 5% DMAE Serum prior to really enhance the results. To improve the eye area, use in combination with our Firming Eye Serum.
What provides the scent for this product?
Cleansing milk is rich in herbs and aromatic oils, which provide skincare benefits as well as a slight scent to the product. Here is a list of some of the benefits the botanicals provide for the skin:
- Lavender calms and heals the skin and fights acne-causing bacteria.
- Geranium helps control oil production, reduces wrinkles and promotes cell regeneration.
- Chamomile calms, reduces inflammation and redness and helps conditions like eczema and rosacea.
- Calendula is rich in antioxidants, heals wounds, reduces inflammations and soothes irritated skin
- Rose provides hydration and reduces the signs of aging
- Ylang Ylang balances oil production and helps calm irritation and acne
What should I use under your Collagen Revitalizing Creme?
Any serum will layer well beneath our Collagen Revitalizing Creme. Your selection will depend on your overall skincare goals. You can use our Hyaluronic Acid Seurm or our DMAE Serum. However, if you’re looking to maximize the percentage of bakuchiol, we’ll recommend our Bakuchiol Plus Serum.
What skin type should use Collagen Revitalizing Creme?
You’ll find most of Reviva’s skincare is well suited for all skin types. Our Collagen Revitalizing Creme is no different. It can be used by all skin types for an extra boost of moisturizing goodness.
What’s the difference between buffered and unbuffered glycolic acid?
Glycolic acid is a popular ingredient in skincare, known for its exfoliating properties. The terms “buffered” and “unbuffered” refer to the formulation of glycolic acid ingredient, impacting their strength and how they interact with the skin.
- Buffered Glycolic Acid:
- Lower Acidity: Buffered glycolic acid has a higher pH level compared to its unbuffered counterpart. This means its acidity is reduced.
- Gentler on Skin: Due to its reduced acidity, buffered glycolic acid is typically gentler on the skin. This makes it suitable for those with sensitive skin or for use in products intended for frequent use.
- Less Irritation: It is less likely to cause irritation, redness, or peeling, which can be common with stronger acid treatments.
- Gradual Results: Buffered glycolic acid may provide more gradual results in terms of exfoliation and skin renewal because it works more slowly.
- Unbuffered Glycolic Acid:
- Higher Acidity: Unbuffered glycolic acid maintains its original low pH level, making it more acidic.
- More Potent Exfoliation: Due to its higher acidity, it is more effective at penetrating and exfoliating the skin. This can lead to more immediate results in terms of skin texture and brightness.
- Increased Risk of Irritation: The higher potency also means there is a greater risk of skin irritation, redness, and peeling, especially for those with sensitive skin or those not accustomed to acidic skincare products.
- Use with Caution: Products with unbuffered glycolic acid are often recommended to be used less frequently, and users are advised to gradually introduce them into their skincare routine to assess tolerance.
It’s important to choose a product based on your skin type, sensitivity, and the desired results. It’s also advisable to use sunscreen regularly when using products containing glycolic acid, as they can make the skin more sensitive to the sun.
When do I use this DMAE Serum product?
For best results, apply morning and night. Massage into the face and throat to strengthen elasticity or to help the appearance of slackened skin. It can be used under other day and night creams.
Where is the nasolabial fold?
As we mature, our skin undergoes significant changes, leading to the development of pronounced wrinkles due to the diminishing levels of elastin and collagen. Prominent among these are the nasolabial folds – those deep facial lines that stretch from the sides of the nose down to the corners of the mouth. To address this, our Multi-Peptide Complex is expertly crafted not only to counteract the formation of repetitive wrinkles but also to combat the reduction of cheek fat pads, helping to preserve a youthful complexion.
Why are Essential Fatty Acids good for the skin?
Essential fatty acids (EFAs) are incredibly beneficial for the skin for several reasons:
- Hydration and Moisturizing: EFAs are key components in the skin’s lipid layer. They help to lock moisture into the skin, keeping it hydrated. Proper hydration is essential for maintaining the skin’s elasticity and softness.
- Barrier Function: The skin’s lipid barrier is crucial in preventing water loss and protecting against harmful substances and environmental stressors. Essential fatty acids strengthen this barrier, helping to maintain the integrity of the skin.
- Anti-Inflammatory Properties: EFAs, particularly omega-3 fatty acids, have anti-inflammatory properties. They can help in reducing redness and inflammation.
- Regulation of Oil Production: Essential fatty acids can help to regulate the skin’s oil production, which can be beneficial for both dry and oily skin types. For dry skin, it aids in natural oil production, and for oily skin, it can help in preventing overproduction of sebum.
Why are Omegas good for the skin?
Calming Rejuvenation Crème is rich in essential fatty acids (EFAs), including Omega 3, 6, 7 and 9. They are incredibly beneficial for the skin for several reasons:
- Hydration and Moisturizing: EFAs are key components in the skin’s lipid layer. They help to lock moisture into the skin, keeping it hydrated. Proper hydration is essential for maintaining the skin’s elasticity and softness.
- Barrier Function: The skin’s lipid barrier is crucial in preventing water loss and protecting against harmful substances and environmental stressors. Essential fatty acids strengthen this barrier, helping to maintain the integrity of the skin.
- Anti-Inflammatory Properties: EFAs, particularly omega-3 fatty acids, have anti-inflammatory properties. They can help in reducing redness and inflammation.
- Regulation of Oil Production: Essential fatty acids can help to regulate the skin’s oil production, which can be beneficial for both dry and oily skin types. For dry skin, it aids in natural oil production, and for oily skin, it can help in preventing overproduction of sebum.
Why are trace minerals good for my skin?
Trace minerals are beneficial for skin health for several reasons:
- Promote Skin Health and Function: Trace minerals like zinc, copper, selenium, and magnesium play vital roles in maintaining the health and proper functioning of the skin. They are involved in various cellular processes, including cell growth, repair, and protection.
- Antioxidant Properties: Some trace minerals, such as selenium and zinc, possess antioxidant properties. They help combat oxidative stress caused by free radicals, which can lead to premature aging of the skin, including wrinkles and loss of elasticity.
- Collagen Synthesis: Minerals like copper are essential for the synthesis of collagen and elastin, the proteins responsible for skin’s firmness and elasticity. A deficiency in these minerals can lead to sagging skin and wrinkles.
- Skin Barrier Function: Trace minerals are crucial for maintaining the skin’s barrier function. They help in the formation and maintenance of the outer layer of the skin, which acts as a barrier against environmental pollutants and prevents moisture loss.
- Healing and Anti-Inflammatory Properties: Minerals like zinc play a significant role in wound healing and have anti-inflammatory properties. They can be beneficial in treating skin conditions like acne, minor wounds, and irritations.
- Regulate Sebum Production: Zinc is particularly known for its ability to regulate sebum production, which can be beneficial for those with oily skin or acne-prone skin.
- Protection Against Sun Damage: Some trace minerals provide protection against the sun’s harmful UV rays, which can cause sunburn and contribute to skin cancer risk.
- Improve Skin Hydration: Minerals like magnesium can improve skin hydration and overall skin appearance, particularly in individuals with dry or dull skin.
In summary, trace minerals are integral to various skin functions, including collagen synthesis, skin barrier maintenance, antioxidation, healing, and hydration. Their presence in skincare products can contribute to healthier, more resilient, and youthful-looking skin.
Why do I need a toner?
Toners generally provide extra cleansing and balance pH levels in the skin. Glycolic Acid Toner goes one step further. Featuring over 4% glycolic acid, this toner will gently exfoliate the skin to help all other products absorb more effectively.
Why do I need peptides?
Peptides are essential components in skincare due to their numerous benefits for skin health and appearance. Here’s why they are important:
- Stimulate Collagen Production: Peptides are known to boost collagen production in the skin. Collagen is a vital protein that helps maintain skin firmness, elasticity, and smoothness. As we age, collagen production decreases, leading to wrinkles and sagging skin. By stimulating collagen synthesis, peptides can help reduce the appearance of fine lines and wrinkles, giving the skin a more youthful look.
- Enhance Skin Barrier: Peptides can strengthen the skin barrier, protecting it from environmental stressors like pollutants and UV rays. A strong skin barrier is crucial for maintaining skin hydration and preventing damage that can lead to premature aging.
- Promote Skin Repair and Healing: Certain peptides have properties that aid in the skin’s natural healing process. They can help repair damaged skin, reduce inflammation, and assist in the healing of wounds and acne scars.
- Improve Skin Texture and Tone: By promoting collagen production and enhancing skin elasticity, peptides can improve the overall texture and tone of the skin, making it appear smoother and more even.
- Target Specific Skin Concerns: Different types of peptides have specific functions, such as signaling skin cells to produce more collagen or relaxing facial muscles to reduce dynamic wrinkles. This targeted approach allows for customized skincare treatments based on individual skin concerns.
- Safe and Well-Tolerated: Generally, peptides are well-tolerated by most skin types, including sensitive skin. They are less likely to cause irritation compared to other potent skincare ingredients like retinoids.
In summary, peptides are a valuable ingredient in skincare products due to their ability to promote collagen production, enhance skin barrier function, facilitate skin repair and healing, improve skin texture and tone, and provide targeted treatment for various skin concerns, all while being safe and suitable for a wide range of skin types.
Why does my Multi-Factor Creme look darker than the photo?
Our Multi-Factor Brightening Creme can continue to develop over time – changing from a dark beige to a darker chocolate color. The change is color does not affect the product’s efficacy or function. Upon application it absorbs and functions the same.
Why should I use a toner?
While toners generally provide extra cleansing and balance pH levels in the skin. Elastin Collagen Skin Toner with Vitamin A & E, goes a few steps further to help mature skin to stimulate and refine skin. Formulated with elastin and collagen, this toner will help strengthen the skin as it prepares it for the application of active serums and creams used afterward.
Why should I use peptides?
Peptides are short chains of amino acids, which are the basic units that make up proteins in the body. They act as messengers, carrying vital information between cells and triggering specific functions. When applied topically, peptides can penetrate the outer layer of the skin and interact with the cells responsible for collagen, elastin, and other essential proteins’ production. They work by signaling these cells to increase their protein synthesis, thereby boosting collagen and elastin production. This increased synthesis helps to strengthen the skin’s structure, improve elasticity, and promote a more youthful appearance.
Will it improve the texture of my dry skin?
In addition to the hydrating ingredients, Ultra Rich, Ultra Light Daytime Moisturizer is formulated with Lactic Acid. This alpha hydroxy acid will help improve skin’s texture by gently sloughing off dead skin cells. This action improves the appearance of the skin and smoothes the appearance of fine lines and wrinkles.
Will Sea Salt Cleansing Gel help with occasional breakouts?
Yes. Sea Salt is a mineral that acts as a gentle exfoliator to help remove dirt and debris from pores. It can also help in managing oil production which is often at the root of acne.
Will this also firm my skin?
Collagen-rich skincare products help stimulate the body’s collagen synthesis helping to reduce the visible signs of aging. Collagen also supports the skin’s resilience and structure to help your skin look more radiant complexion. For superior firming support, we recommend alternating Collagen Night Crème with Elastin + DMAE Night Crème.
Will this help my dark spots?
Though our Vitamin C serum is more targeted at confronting oxidative stress, yes, it can help brighten your complexion. High Potency Vitamin C Serum is a potent concentrate that has three separate vitamin C extracts to help brighten the skin and reduce the appearance of dark and age spots.
Will this Help with Blemishes?
While this product will help improve the appearance of blemished skin and reduce the appearance of acne scars, you may have to use a separate product to address the underlying causes of blemishes.
Will this help with stretch marks?
While this product is not specifically designed to prevent or “repair” stretch marks its ingredients can be beneficial over time to help lessen their appearance.
Will this hydrate my skin?
This lightweight lotion may provide enough hydration for some skin types but it also works well under a moisturize if more hydration is needed.
Will this make my skin feel tacky after I apply it?
This lightweight lotion goes on smoothly and absorbs quickly. It’s best to apply this while skin is still damp after a bath or shower.
Will this product help with my breakouts?
Absolutely! Featuring 3% Glycolic acid, it will gently exfoliate as it cleanses the skin leaving it clear and more radiant.
Will this remove my eye makeup?
While it will remove face makeup like foundation or powder, it will not remove eye makeup. We recommend using a product specifically designed to remove eye makeup.
Will this remove my face makeup?
Yes, Cleansing Milk will remove facial makeup like foundation or powder. While it is gentle enough to use on the eyes and lashes, avoid getting it in your eyes. If you’re using waterproof mascara, it may not be sufficient.
Will this retinol serum make my skin sensitive?
While everyone’s skin is different, our Retinol Serum has been formulated with 0.1% Retinol to help avoid sensitivities and irritations that higher concentrations can cause. If you’re sensitive to retinols, we’ll suggest our Bakuchiol Plus Serum, a vegan retinol alternative.
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