Our top priority, after making great natural skin care, is making our customers happy. Customer satisfaction is our priority. If for any reason you are not satisfied with any of our products please contact customer service at 800-257-7774 to coordinate returning your order for a refund or to replace your product. For a complete guide to our return policy, please see our Terms & Conditions.

Delivery charges depend on many factors (i.e., where you live, type of shipping you choose, etc.). But we’ve done our best to negotiate favorable rates with major shipping carriers. 

We accept all major credit cards, checks, and for pre-approved resellers purchase orders too.

Reviva Labs, Inc. was founded in 1973 by Stephen and Judith Strassler. You can read all about our story. On June 17, 2024 Reviva Labs was acquired by Sendayco, LLC, another family owned business, with the plan to grow Reviva Labs for the next 50 years.

Our front office is open Monday through Fridays 9:00 AM – 5:00 PM Eastern Time. If you call before or after that time frame you’ll be dropped into the dreaded voicemail queue. But don’t worry, our front office personnel check it every day.

However, regular operations (manufacturing, etc.) in our facility often occur between 8:00 AM – 6:00 PM Eastern Time any day of the week – and sometimes runs later (or earlier) – depending on production needs and/or order volume. However, warehouse access outside front office hours is restricted to authorized personnel or by appointment only. So don’t try to pick up an order at our loading dock or such – the warehouse personnel will simply be confused.

Reviva Labs began in Stephen and Judith’s first home in New Jersey. In the 1980s, they expanded by purchasing a facility in Haddonfield, New Jersey, where they operated until June 17, 2024. On that date, Reviva Labs was acquired by Sendayco LLC, and shortly after, operations were consolidated in Dayton, Ohio.

Reviva Labs, Inc.
1788 South Metro Pkwy
Dayton, OH 45459
tf: 800.257.7774
p: 856.428.3885

Thank you for removing your listings. Reviva Labs has a policy in place which prohibits the resale of Reviva Labs products on the Amazon Marketplace and any other third-party marketplaces. Each “online marketplace” requires specific written authorization, otherwise you are considered an unauthorized seller.

We appreciate and thank you for respecting our reseller policy.

Yes, Reviva Labs has a MAP policy in place. You can review it here: https://www.revivalabs.com/terms-conditions/map-policy/

The quickest method is to complete our online reseller application – https://www.revivalabs.com/join-the-reviva-labs-extended-family/become-a-reseller/ – which will be reviewed.

Alternatively, you can email sales.us@revivalabs.com or sales.int@revivalabs.com (for international orders) and one of our sales team will respond. Though you will likely be directed to the online application or you’ll be sent the required forms via PDF.

As part of the Reseller Policy (https://www.revivalabs.com/terms-conditions/reseller-terms/), Reviva Labs advised all authorized resellers that sales of all Reviva Labs’ products on Amazon Marketplace is prohibited (regardless if FBA or MFA). The restriction applies to all products so kindly remove any brand product listings.

We thank you in advance for your timely and complete cooperation.

Please confirm your inventory quantities and prove proof purchase. Reviva Labs may consider a sell-through period after which you will no longer be able to list any Reviva Labs products on Amazon Marketplace.

Our Reseller Policy (https://www.revivalabs.com/terms-conditions/reseller-terms/) prohibits the sale of Reviva Labs products on Amazon Marketplace unless authorized.

We thank you in advance for your timely and complete cooperation.

Reviva Labs implemented an updated Reseller Policy on December 14, 2020. After updating our Reseller Policy, Reviva Labs notified and advised all distributors and resellers that selling via the Amazon Marketplace (or other similar online markets) is no longer permitted. The Reseller Policy can be found at: https://www.revivalabs.com/terms-conditions/reseller-terms/

Regarding existing or inventory acquired prior to this Reseller Policy change, please provide proof of purchase and an inventory of your remaining products so we can determine the appropriate next steps.

We thank you in advance for your timely and complete cooperation.

The only Brand representative authorized to answer questions regarding the MAP Policy or our Reseller Policy is:

Reviva Labs, Inc.
ATTN: Compliance
1788 South Metro Pkwy
Dayton, OH 45459
856.428.3885

All questions about the policy should be in writing and directed to compliance@revivalabs.com. No Brand representative or employee has authority to modify or alter this Policy.

Thank you for your interest in Reviva Labs products.

We are currently working with a selected number of vetted authorized sellers and are not bringing on additional Amazon authorizations at this time.

We appreciate your request and thank you for respecting our reseller policy.

Generally such spots are caused by cumulative sun exposure and becoming evident about age 50. Reviva’s #985 Multi-Factor Brightening Cream can brighten them after a month or more of nightly usage. For faster results, apply our #593 Dark Spot Brightening Serum before the cream. And of course it’s also important to always protect your skin from the sun.

Dieting and weight loss has a severe effect on skin elasticity. When you start your diet, you should be using #385 Elastin Night Cream; and #388 Elastin body Lotion on your arms.But it’s not too late. Feeding your skin the proper elastin products can help you regain some of your elastin/elasticity loss.

This problem is often answered incorectly, since the usual moisturizes or night creams contain too much oil for the oily skin. Reviva’s #260 Ultra Rich Ultra Light eliminates the surface dryness while it keeps oily skin in proper balance.

We recommend you apply our Firming Eye Serum night and day by tapping it in lightly from the outside corner of the eye to inside, and then over the eyelid. At night, you would massage the DMAE Firming Fluid #301 into face and throat … under Alpha Lipoic Cream one week, then alternate the next week by applying Hyaluronic Acid Serum #369 under the Alpha Lipoic Cream. Our “layering” process has proven itself effective in skin salons internationally.

When skin ages, it loses Hyaluronic Acid, skin’s key intercellular ingredient that helps it hold moisture. Reviva’s revolutionary #390 Intercell Night Gel and #290 Intercell Day Cream, provide new Hyaluronic Acid to help skin maintain moisture from the liquids you drink. You can use Intercell Gel under your regular night cream.

To perk-up your skin, we recommend that you use our Light Skin Peel #107 just once a week (except under the eyes). You’ll soon see that it’s one of our most remarkable products.

For thin skin, we’re surprised you were prescribed Retin-A. Thin skin is usually sensitive. Our #988 Bakuchiol Plus Serum is geared for sensitive skin… so it should help with outbreaks and not leave skin feeling dry.

Many mature skins do not absorb or “metabolize” the active ingredients in night cream, no matter how good the cream, because the cells are sluggish. Often this is due to a mineral imbalance in the epidermis. Reviva’s #314 Facial Skin Prep used under Night Creams, recharges cells and energizes skin to absorb night creams and bring you results you’ve wanted.

Our approach to acne or blemishes is to normalize skin, not over dry it. But there is no single magic bullet. It takes a program. First step is to STOP medicated soaps, or any of the severe drying coverups or treatments. Instead we recommend cleansing with our #890 Sea Salt Cleansing Gel, a gentle, soothing cleansing gel that helps calm and cleanse your skin. Alternatively, we also recommend #185 Glycolic Acid Facial Cleanser. This deep-acting cleanser is gentle enough to help remove oil as it cleanses blemished skin. Follow with #184 Glycolic Acid Facial Toner for pH balancing and smoothing the skin. A very beneficial, twice a week cleansing supplement is #449 Problem Skin Mask to help remove impurities that can cause blemishes while leaving the skin feeling soothed, cool and clean. Gentle enough for everyday use, try #600 Bamboo Charcoal Mask to deep cleanse and gently exfoliate the skin. And vital for removing obstacles to the normal flow of oil and improving skin texture is our #107 Light Skin Peel. Hydration for more sensitive skins, we recommend #888 Calming Renewal Serum followed by #889 Calming Rejuvenation Creme. Together, these product will address redness and irritation with anti-inflammation reducing compounds to calm and nourish the skin. For brightening dull, acne scarred skin, #985 Multi-Factor Brightening Creme combines Azelaic acid and Tranexamic acid will help reduce the appearance of acne scarring and improve discoloration.

Perk up, brighten skin with Reviva’s #107 LIGHT SKIN PEEL. In removing dead, dulling skin cells, Reviva’s peel (the same exfoiliant used in Europe’s top skin care salons) revitalizes cell functions and leaves skin with a new clarity and freshness.

Peel is to be used just once a week. Supplement your program with #611 Fruit Enzyme Mask once or twice a week for a spa-facial at home.