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We purchased the item through a distributor and we were not advised of any Amazon limits or MAP policy. We are happy to comply if you would be willing to let us know what changes we need to make. When did this policy happen and why were we not notified?

Reviva Labs implemented an updated Reseller Policy on December 14, 2020. After updating our Reseller Policy, Reviva Labs notified and advised all distributors and resellers that selling via the Amazon Marketplace (or other similar online markets) is no longer permitted. The Reseller Policy can be found at: https://www.revivalabs.com/terms-conditions/reseller-terms/

Regarding existing or inventory acquired prior to this Reseller Policy change, please provide proof of purchase and an inventory of your remaining products so we can determine the appropriate next steps.

We thank you in advance for your timely and complete cooperation.

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Frank Web

Frank Web is a terrific member of the Reviva team. Reviva brought Frank on board to handle digital communications in 2016. Since then, he’s been working hand in hand with our marketing team, helping to build Reviva’s online presence.